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Facephi has been named a Representative Vendor in the 2024 Gartner® Market Guide for KYC Platforms for Banking

Streamline the taking out of policies and protect from fraud

Identity management and verification for insurance

In an environment where trust is key, insurers must offer a fluid, secure safe experience to their clients. With the Facephi identity verification solutions you can simplify and improve the inclusion of new insured, protect their data and prevent fraud, all whilst complying with the most demanding regulations.

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Usuaria de una app de Facephi consulta con el pediatra el estado de su bebé a través de un dispositivo móvil

Speedy, frictionless digital onboarding

The insured registration process has never been so simple. With Facephi, you can register new customers in less than 10 seconds, complying with KYC and AML regulations and avoiding fraud in real time:

  • Step 1: automatic capture of the identity document using OCR, ensuring correct, precise data.

  • Step 2: biometric verification with a selfie and passive liveness technology to make sure that the person is who they say they are, protecting from identity theft (anti-spoofing).

Assisted or unassisted registration options:

Assisted

video call with an operator to ensure security in real time.

Unassisted

a self-guided interface that allows a speedy process accessible from any device.

User looking at his national identity card. A floating window in the background shows the result of a successful authentication with Facephi Onboarding

Prevent identity theft

Advanced fraud protection

With multifactor authentication (MFA) and advanced biometrics you can verify the identity of your insured in each operation and in real time, helping to prevent fraudulent activities such as the identity theft or the creation of false accounts.

Senior user interacting with his mobile device that asks him the method by which he wants to identify himself: Face, Voice or Fingerprints.

Use cases for the insurance sector

Facephi solutions drive essential improvements in different areas of the insurance sector:

Detalle de tronco de usuario. En una mano tiene un DNI con la otra está escribiendo en un portátil

Registration of new clients

Register new insured in seconds, guaranteeing maximum security and avoiding the creation of false accounts.

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Access to private areas

Clients can access their insurance portal or app with their biometrics without the need for passwords.

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Equipo de trabajo observando la pantalla de un portátil

Real time monitoring for fraud prevention

Identify and guard against attempts at identity theft or the use of false documents, protecting the integrity of the insurance system.

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Policy and claims management

Simplify data updating, coverage changes or claims processing.

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Joven usando una pantalla táctil en lo que podría ser un hospital

Face-to-face validation

Optimise customer care at branches with biometric technology which verifies customers instantly, reducing waiting times.

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Usuario senior con un portátil en una clínica o residencia. En segundo plano y desenfocados un médico hablando con una pareja más joven

Authentication for payments and transactions

Facilitate premium payments and other services with facial, voice or fingerprint recognition, ensuring a fluid, risk-free experience.

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Renewals and modifications

Allows the insured to renew or adjust their policies securely and easily.

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Key technology for the insurance sector

  • OCR document capture

  • Reading NFC chip

  • Facial biometrics, fingerprint and voice

  • Passive liveness

  • Strong Customer Authentication (SCA)

  • Continuous fraud monitoring with personalised rules and alerts

  • Device securitisation and geolocation

  • Electronic signature and reading of receipts

  • Integración con BBDD gubernamentales y listas de exclusión

  • Multifactor Authentication (MFA)

  • Assisted/unassisted video onboarding and video recording

  • Behaviour biometrics to detect suspicious patterns

Optimise processes and protect your customers in each interaction

Main benefits

Fraud reduction

Minimise the risks of identity theft and fraud in the taking out of policies.

Regulatory compliance

Comply with the KYC and AML regulations and the highest data protection standards.

Speedy processes

Simplify procedures, cutting operating costs and waiting times.

Improvement of customer experience

Speedy, secure onboarding that optimises customer conversion.

Real -time security

Monitoring and continuous detection of fraud, guaranteeing protection in each interaction.

Scalability

Adaptable solutions that grow with the needs of the insurer

User authenticating through her cell phone

How have our clients achieved this?

Success stories

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AFP Habitab

Simplifies the digital procedures of its affiliates by integrating identity validation with facial biometrics connected to the Peruvian Civil Registry (Reniec) and the electronic signature of documents, guaranteeing speed and security in each process.

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Profuturo

A pioneer in offering a mobile app, it uses facial biometrics to validate identities in all its lines of business. Its process includes the capture of documents, OCR, facial recognition and proof of life, providing security and self-service on multiple platforms.

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AFP Modelo

Improves and simplifies the identity verification of new clients with a speedy digital onboarding process, using facial biometrics and OCR capture of the identity document. In addition, it facilitates the transfer between AFPs with direct connection to PreviRed, ensuring security and efficiency in each operation.

How it works

Our digital identity management and verification products

Authenticate users in a fluid way and without passwords using multibiometric technology, preventing unauthorised access in physical and digital environments.

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Speed up and ensure the identity verification process (KYC), complying with the regulations and improving the user experience.

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Orchestrate onboarding and authentication processes with a modular and flexible platform that guarantees maximum security and regulatory compliance.

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Mitigate fraud with advanced technologies that detect and prevent fraudulent activities in real time, ensuring protection for each operation.

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Let's talk

Contact and support

Complete the form and our team will contact you as soon as possible to learn about your needs and offer you the best solution for your business.

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