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Facephi has been named a Representative Vendor in the 2024 Gartner® Market Guide for KYC Platforms for Banking

Improve security and optimise the patient experience

Identity verification and management for the health sector

The health sector needs solutions that guarantee security and efficiency. With Facephi, you optimise the registration and authentication of patients through speedy, secure and frictionless processes, guaranteeing maximum compliance with data protection regulations.

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Two senior patients talking to the physician. A series of overlapping screens show the onboarding process

Speedy, contactless registration

Simplify the new patient registration process, eliminating long waits and manual procedures. Facephi solutions allow patients to be registered in an unassisted or assisted manner in less than 10 seconds.

  • Remote pre-registration: Patients can complete the registration in advance via the app or website of the health centre.

  • Step 1: Automatic capture of the identity document using OCR, ensuring correct, precise data.

  • Step 2: Biometric verification with a selfie and passive liveness technology to confirm that the image is real, protecting from fraud such as identity theft (anti-spoofing).

Registration adapted to different needs

Assisted

With the support of an operator in video call.

Unassisted

Via smart kiosks, where the patient’s face is compared with the image of their previously registered document.

Usuario seniar en un hospital atentido por una médico o enfermera que tiene una tablet en la mano. Dos ventanas superpuestas muestran el proceso de autenticación correcto

Use cases for the health sector

Facephi not only optimises the registration process, but it transforms multiple aspects of the patient’s experience:

Una médica examina a un bebé que está en la piernas de su padre

Access to private areas

Patients can access their health portal or medical services securely and without passwords or cards.

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Una usuaria interactúa con un kiosko

Speedy authentication at kiosks

Patients can be identified when they reach the facilities, reducing waiting times and improving administrative efficiency.

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Usuaria autenticando su identidad a través de su móvil

Access medical services and prescriptions

Using biometric verification, patients can access prescriptions, appointments and other services directly from their mobile device or at the facilities.

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Un médico muestra a un paciente su historial medico en una tablet

Medical history management

Make sure that only authorised professionals can access patient medical data, complying with regulations such as the HIPAA Act and GDPR.

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Key technology for the health sector

  • OCR document capture

  • Reading NFC chip

  • Facial biometrics, fingerprint and voice

  • Passive liveness

  • Strong Customer Authentication (SCA)

  • Continuous fraud monitoring with personalised rules and alerts

  • Device securitisation and geolocation

  • Electronic signature and reading of receipts

  • Integration with health and administrative system database

  • Multifactor Authentication (MFA)

  • Assisted/unassisted video onboarding and video recording

  • Behaviour biometrics to detect suspicious patterns

Optimise efficiency and ensure speedier attention

Several brochures of use cases of our technologies arranged and rotated to form a pattern.

Main benefits

Advanced security

Prevent unauthorised access and ensure patient identity with biometric verification.

Regulatory compliance

Ensure compliance with international data protection regulations (GDPR, HIPAA), protecting patient medical data.

Operating efficiency

Optimise administrative processes, reducing waiting times and boosting the productivity of health professionals.

Frictionless experience

Improve the patient’s experience, allowing rapid access to medical services without complications, eliminating the need for passwords or physical documents.

Scalability and flexibility

A solution adaptable to the changing needs of the health sector, allowing customisation and growth without compromising security.

A mother and daughter (the latter holding a thermometer) in front of a laptop. A floating window shows that the mother has authenticated through her insurance

How it works

Our digital identity management and verification products

Authenticate users in a fluid way and without passwords using multibiometric technology, preventing unauthorised access in physical and digital environments.

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Speed up and ensure the identity verification process (KYC), complying with the regulations and improving the user experience.

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Orchestrate onboarding and authentication processes with a modular and flexible platform that guarantees maximum security and regulatory compliance.

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Mitigate fraud with advanced technologies that detect and prevent fraudulent activities in real time, ensuring protection for each operation.

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Let's talk

Contact and support

Complete the form and our team will contact you as soon as possible to learn about your needs and offer you the best solution for your business.

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