Logo Gartner®

Facephi has been named a Representative Vendor in the 2024 Gartner® Market Guide for KYC Platforms for Banking

Digitise processes and improve access to public services

Verification and identity management for public administration

In a sector that is vital to society, public administrations must digitise processes, protect sensitive data and prevent fraud by ensuring reliable and accessible services. Facephi allows secure digital records and authentications, optimising operations and boosting citizens’ trust.

Get started
Civil servant verifying the identity of a person

Easy, accessible digital onboarding

Digitisation starts with easy, speedy incorporation. With Facephi, citizens can register in less than 10 seconds, ensuring total compliance with regulations and avoiding real-time fraud:

  • Step 1: automatic document capture by OCR, logging information precisely and efficiently.

  • Step 2: Biometric verification with selfie and passive liveness technology, which verifies whether the image is true and protects from phishing attacks (anti-spoofing).

Registration options adapted to different needs:

Assisted

Video call with an operator who verifies the process in real time.

Unassisted

Self -managed interface accessible from any device, available 24/7.

Middle-aged female user looking at camera

Biometric authentication: secure access to critical services

Authentication is essential to ensure that only authorised persons access sensitive services. Facephi provides multiple biometric authentication options adapted to the needs of the public sector:

Dibujo de un usuario cuya cara es capturada por nuestra app de reconocimiento facial

Facial recognition

Quick and precise verification, with fraud protection thanks to passive liveness technology.

Dibujo de una usuaria cuya voz es capturada por nuestra app de reconocimiento de voz

Voice

Secure, simple authentication via dependent or free text.

Dibujo de una mano cuyas huellas dactilares son capturadas por nuestra app de reconocimiento biométrico

Fingerprint

Biometric verification compatible with mobile devices and physical access systems.

Dibujo del un móvil registrando biometría de comportamiento de un usuario

Behaviour

Analysis of interaction patterns to add an additional layer of continuous security.

Use cases for public administration

Facephi enhances digitisation at public institutions with biometric solutions applicable to multiple scenarios:

Usuaria frente al ordenador

Onboarding of citizens

Speedy, secure registration to facilitate access to essential public services.

More info
Usuaria en la mesa de la cocina con el portátil, el periódico y consultando el móvil

Secure authentication

Biometric verification for the request and management of different procedures.

More info
Usuaria tras superar un control de acceso con biometría

Access management for public employees

Efficient control of presence and access to buildings and sensitive systems.

More info
Mujer junto a máquina de citas

Appointment management

Secure verification of citizens in shift systems to be attended at public offices or medical services.

More info
Hombre sentado en el sofá utilizando el portátil

Management of official digital documents

Issuance and secure storage of certificates, licenses and permits through biometric authentication.

More info
User accessing a kiosk to request appointment

Social benefits control

Identity validation in real time to avoid fraud when applying for subsidies or government assistance programmes.

More info

Key technology for public administration

  • OCR document capture

  • Reading NFC chip

  • Facial biometrics, fingerprint and voice

  • Device securitisation and geolocation

  • Integration with government DB and exclusion lists

  • Passive liveness

  • Authentication (MFA)

  • Strong Customer Authentication (SCA)

  • Electronic signature and reading of receipts

  • Continuous fraud monitoring with personalised rules and alerts

  • Behaviour biometrics to detect suspicious patterns

  • Assisted/unassisted video onboarding and video recording

Simplify processes, speed up procedures and improve the citizen’s experience

Main benefits

Advanced security

Significant reduction in the risk of fraud and identity theft.

Simplified experience

Speedy, frictionless processes for citizens and employees.

Regulatory compliance

Adaptation to local and international regulations to guarantee data security and privacy.

Operational optimisation

Cost reduction and efficiency improvement through the elimination of manual processes and physical papers.

Inclusive accessibility

Solutions adapted to all platforms and devices, facilitating access for all citizens.

Middle-aged woman holding a mobile in her hand

How have our clients achieved this?

Success stories

Logo Caja de Ahorros

Caja de Ahorros

Facilitates the opening of accounts in Panama through digital onboarding which includes OCR, proof of life and biometric verification. This process guarantees a speedy, secure experience for users, promoting financial inclusion and optimising the management of their banking services.

Logo Banco Nacional

Banco Nacional de Panamá

Modernises its digital channels with a speedy, secure registration which integrates document capture, proof of life and facial biometrics. Customers can now be easily and securely authenticated with just their face.

How it works

Our digital identity management and verification products

Authenticate users in a fluid way and without passwords using multibiometric technology, preventing unauthorised access in physical and digital environments.

More info

Speed up and ensure the identity verification process (KYC), complying with the regulations and improving the user experience.

More info

Orchestrate onboarding and authentication processes with a modular and flexible platform that guarantees maximum security and regulatory compliance.

More info

Mitigate fraud with advanced technologies that detect and prevent fraudulent activities in real time, ensuring protection for each operation.

More info

Let's talk

Contact and support

Complete the form and our team will contact you as soon as possible to learn about your needs and offer you the best solution for your business.

Facephi Facephi Identity Platform Onboarding Authentication UX Consultancy Facephi Builder Facephi Central Services Fraud Intelligence Platform Identity Fabric KYB Platform Teseo Identity Wallet IDV Suite Cuentas Mula Behavioural Biometrics Linkedin YouTube X Facebook