Boost security and optimise the user experience
Identity management and verification for telcos
In a highly competitive environment, telecommunications’ companies must guarantee security and confidence, facing critical challenges such as fraud owing to identity theft and SIM swapping. With Facephi’s identity verification solutions, you can offer a secure digital record, protect your clients from attacks and optimise your processes, ensuring the integrity of each interaction.
Secure, frictionless onboarding
The customer experience begins with simple, speedy registration. With Facephi, new users can complete their registration in less than 10 seconds, complying with KYC and AML regulations, and avoiding fraud in real time:
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Step 1: Automatic document capture using OCR, logging customer data instantly and accurately.
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Step 2: Biometric verification with selfie and passive liveness technology, which verifies whether the image is true and protects from phishing attacks (anti-spoofing).
Assisted or unassisted registration options
Assisted
Via video call with an operator to ensure security in real time.
Unassisted
Through a self-guided interface that allows a speedy process accessible from any device.
Facephi: a reference provider for Enterprise Communication Services
Facephi has been recognised as a Sample Vendor in Gartner’s Hype Cycle for Enterprise Communication Services 2024, highlighting biometric authentication as a key to secure communications, with benefits such as eliminating passwords, reducing social engineering risks and modernising security operations.
Our multibiometric solutions
With multi-factor authentication (MFA) and advanced biometrics you can verify the identity of your users in real time:
Protection from specific fraud
Goodbye to SIM Swapping
With multifactor authentication (MFA) and multiple biometrics, our solution validates in real time the user’s identity every time a SIM card change is requested. This ensures that only legitimate customers can make modifications, preventing fraudulent attempts.
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Protect the customer
Increase the customer’s confidence in the knowledge that his/her number is protected.
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Real-time security
Detect and block suspicious SIM Swapping attempts.
Use cases for telcos
Facephi transforms much more than the user registration process. Our solutions have an impact on various critical areas of the sector:
Key technology for telcos
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Facial biometrics, fingerprint and voice
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Passive liveness
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Electronic signature and reading of receipts
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Integration with government DB and exclusion lists
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OCR document capture
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Reading NFC chip
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Multifactor Authentication (MFA)
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Device securitisation and geolocation
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Strong Customer Authentication (SCA)
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Continuous fraud monitoring with personalised rules and alerts
Optimise processes and protect your users in each transaction
Main benefits
How have our clients achieved this?
Success stories
Claro
Improves SIM and eSIM registration with a speedy, secure digital process to verify user identity, which integrates facial recognition, passive liveness and OCR connected to Renaper, to prevent fraud and optimise the user experience.
How it works
Our digital identity management and verification products
Authenticate users in a fluid way and without passwords using multibiometric technology, preventing unauthorised access in physical and digital environments.
More infoSpeed up and ensure the identity verification process (KYC), complying with the regulations and improving the user experience.
More infoOrchestrate onboarding and authentication processes with a modular and flexible platform that guarantees maximum security and regulatory compliance.
More infoMitigate fraud with advanced technologies that detect and prevent fraudulent activities in real time, ensuring protection for each operation.
More info
