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Facephi has been named a Representative Vendor in the 2024 Gartner® Market Guide for KYC Platforms for Banking

UX’s Consultancy

Through the analysis, consultancy and design of onboarding and authentication products, we help to improve the user experience of your customers.

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What is this service about

UX Consulting Service

Our consultancy service improves your software development and testing procedures. Our dedicated team of UX professionals will work closely with you to deliver the optimal product for your users.

Process

Our approach

01

Understanding your business goals and app/web objectives

02

Identifying your target audience

03

Defining user navigation flows

04

Proposing solution strategies

05

Testing and conducting heuristic evaluations

06

Compiling and presenting conclusions and recommendations

UX Consultancy

Benefits

Our UX consultancy offers a deep understanding of your users, focusing on processes that ensure maximum security while offering the best user experience.

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  • Enhanced product usability and target conversion

  • Improved navigation simplicity

  • Fresh insights and an external approach to the product

  • Improved decision making through a better understanding of your users

  • Increased revenue through a reduced bounce rate.

  • User satisfaction measurements (SUS)

Clients

What they say about us

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Banco ICBC

Comillas decorativas Facephi not only provides the best support but is also the most secure and accurate of all the biometrics companies we assessed.

Gonzalo Díaz
Banking Manager

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Banco Supervielle

Comillas decorativas Facephi’s product is highly innovative and breaks new ground in the industry. Their recognition algorithm enables us to take another step on the road to digital transformation.

Rodrigo Santos
Pension Team leader

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Banco Industrial

Comillas decorativas Thanks to the wonderful user experience, use of our mobile banking application has increased by 40% in the first 3 months since we implemented Selphi.

Javier Ramírez
Digital Manager

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Banco Guayaquil

Comillas decorativas Banco Guayaquil, in its constant search for innovation, has found a highly valuable partner in Facephi for its digital strategy.

Franz Zambrano
Architecture & Innovation Technology Manager

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Cencosud Scotiabank

Comillas decorativas After 6 months, more than 10,000 digital cards have been created through digital onboarding.

Ariel Espinoza 
Digital Factory Manager

Other clients

Our standards

Why choose Facephi for UX?

Proven UX design experience

We’ve designed successful user experiences in diverse sectors, including banking and financial services, health, insurance, shared services, travel, among others.

Agile and collaborative

Iterative designs between our team and the customer through agile and collaborative processes.

Multidisciplinary team

Our experts specialise in various facets of user experience, providing comprehensive solutions.

Thorough testing and validation

We do robust testing and validation of customer journey design ideas.

Track record of success

The positive feedback of our customers is our best pitch.

Let's talk

Contact and support

Complete the form and our team will contact you as soon as possible to learn about your needs and offer you the best solution for your business.

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