PSD2 and NCG 538 compliance
Strong Customer Authentication (SCA) without friction
Avoid regulatory penalties and transform your customers’ experience with biometric multi-factor authentication.
Trusted by leading banks
More than 300 leaders in the banking sector rely on Facephi to meet the most demanding regulations. Do you know Cencosud Scotiabank or Banco Santander? They have already implemented this solution with us.
SCA: from PSD2 in Europe to NCG 538 in Chile
Strong Customer Authentication requires verifying users with at least two independent factors: something they know, something they have and something they are. In Europe, PSD2 requires it for electronic payments and access to online accounts. In Chile, the CMF’s General Rule No. 538 (NCG 538) requires banks, fintechs, card issuers and credit unions to implement Strong Customer Authentication. Meeting these rules requires technology that verifies identities securely, without friction for the user and in line with regulatory standards. Facephi solutions are easy to integrate: our customers do it in as little as two weeks, rather than months.
Mandatory use cases under NCG 538
- Electronic funds transfers
- Digital customer onboarding
- Changes to personal data and credentials
- Trusted device management
Advantages of Facephi Authentication
Facephi is a leading provider of biometric authentication solutions that meet NCG 538 requirements and are built for SCA frameworks such as PSD2, with key advantages:
Meets the robustness, independence and factor differentiation criteria required by NCG 538.
A fast, passwordless user experience.
Modular integration for all types of financial institutions.
Protection against image injection, deepfakes and mule accounts.
We don’t rely on third parties, which guarantees the inherence and trust level of the factors used in authentication processes.
Cloud solutions that reduce costs and accelerate time to market.
A Spanish provider with a global presence and experience across regulatory frameworks.
Authentication can’t wait
Rising fraud, regulatory requirements and technological pressure are pushing financial institutions to transform their authentication systems. PSD2 and NCG 538 are part of a broader, urgent shift in the banking sector.
- More than 80% of security breaches are linked to stolen or compromised credentials.
- Today’s cyberattacks already use deepfakes and image injection techniques, which makes traditional authenticators insufficient.
Ready for Strong Customer Authentication?
Implement now and gain a competitive edge. With Facephi, you’ll have time to spare.
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Frequently asked questions about Strong Customer Authentication
It means verifying a user with at least two independent factors: something they know (a password), something they have (their phone) and something they are (their biometrics). If one factor is compromised, the others keep protecting the transaction.
Both require Strong Customer Authentication. PSD2 applies in the European Union to electronic payments and access to online accounts. The CMF’s NCG 538 applies in Chile to banks, fintechs, card issuers and credit unions. NCG 538 is very similar to PSD2.
Electronic funds transfers, digital customer onboarding, changes to personal data and credentials, and trusted device management.
Not exactly. Multi-factor authentication (MFA) is the technology that combines several factors. Strong Customer Authentication is the regulatory obligation to use it for certain operations. With Facephi, you cover it with certified, passwordless facial biometrics.